TERMS AND CONDITIONS

By accessing or using PrimePath Health's website and services, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

These Terms apply to all users, including visitors, clients, and anyone accessing our platform.

PrimePath Health is a health-tech consulting and navigation platform that:

• Connects clients to local and international hospitals, clinics, and diagnostic centres
• Provides healthcare navigation and coordination services
• Facilitates access to trusted healthcare providers worldwide
• Offers consultation, referral, and support services

We are NOT a healthcare provider, medical institution, or insurance company.

PrimePath Health offers the following services:

3.1. Healthcare Navigation

• Connecting clients with suitable hospitals and healthcare providers
• Providing information about treatment options and facilities
• Coordinating appointments and consultations
• Assisting with medical travel arrangements (premium package)

3.2. Consultation and Referral

• Initial consultation to understand healthcare needs
• Referral to appropriate medical facilities
• Follow-up coordination and support

3.3. Premium Services (Optional)

• Travel coordination and logistics support
• Accommodation arrangements
• Translation and communication assistance
• On-ground support services

PrimePath Health explicitly does NOT:

• Provide medical advice, diagnosis, or treatment
• Make clinical decisions or treatment recommendations
• Practice medicine or provide healthcare services
• Guarantee medical outcomes or treatment success
• Replace the doctor-patient relationship
• Store, manage, or maintain detailed medical records
• Act as a medical insurance provider or guarantor
• Interfere with clinical decisions made by healthcare providers

All medical decisions and treatment outcomes are the sole responsibility of the healthcare provider and the patient.

By using our services, you agree to:

• Provide accurate, complete, and truthful information
• Update your information when necessary
• Verify all medical information with qualified healthcare professionals
• Make your own informed healthcare decisions
• Comply with the terms and conditions of healthcare providers
• Pay all applicable fees and charges on time
• Respect intellectual property rights
• Not misuse our platform or services
• Seek emergency medical attention when appropriate (not through our platform)

To use our services, you must:

• Be at least 18 years of age, or have parental/guardian consent
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information
• Comply with all applicable laws and regulations

To the fullest extent permitted by law, PrimePath Health is NOT liable for:

• Any medical advice, diagnosis, or treatment provided by healthcare providers
• Medical outcomes, complications, or adverse events
• Errors, negligence, or malpractice by hospitals or healthcare professionals
• Changes in hospital pricing, availability, or policies
• Delays caused by healthcare facilities or third parties
• Travel-related issues, visa problems, or accommodation issues
• Lost, stolen, or damaged personal property
• Indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Technical failures, website downtime, or system errors

PrimePath Health's liability is limited to the fees paid for our services.

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Guarantees of accuracy, completeness, or reliability of information
• Warranties that services will be uninterrupted or error-free
• Guarantees of medical outcomes or treatment success

IN CASE OF MEDICAL EMERGENCY, CALL YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY (e.g., 911, 999, 112). DO NOT RELY ON PRIMEPATH HEALTH FOR EMERGENCY MEDICAL ASSISTANCE.

Our platform is not designed for emergency situations and should not be used in place of emergency medical services.

Our platform may contain links to third-party websites, hospitals, or service providers. We are not responsible for:

• The content, privacy policies, or practices of third-party websites
• The quality or availability of third-party services
• Any transactions or interactions with third parties

Your use of third-party services is at your own risk and subject to their terms and conditions.

All content on the PrimePath Health platform, including but not limited to:

• Text, graphics, logos, images, and icons
• Software, code, and functionality
• Design, layout, and user interface
• Trademarks, service marks, and branding

...is the exclusive property of PrimePath Health or its licensors and is protected by intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without permission
• Modify, reverse engineer, or create derivative works
• Use our trademarks or branding without authorisation
• Scrape, mine, or extract data from our platform

Your use of PrimePath Health is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

You agree NOT to:

• Use our platform for any unlawful or fraudulent purpose
• Provide false, misleading, or incomplete information
• Impersonate any person or entity
• Interfere with the operation of our platform
• Attempt to gain unauthorised access to our systems
• Upload viruses, malware, or harmful code
• Harass, abuse, or harm other users or staff
• Engage in spamming or unsolicited marketing
• Violate any applicable laws or regulations

We reserve the right to suspend or terminate your access to our services at any time, without notice, if:

• You violate these Terms and Conditions
• You engage in prohibited activities
• We are required to do so by law
• We cease operations or modify our services

Upon termination, your right to use our services will immediately cease.

You agree to indemnify, defend, and hold harmless PrimePath Health, its officers, directors, employees, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms and Conditions
• Your violation of any third-party rights
• Any false or misleading information you provide

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which PrimePath Health operates.

Any disputes arising from these Terms shall be resolved through:

• Negotiation and good faith discussions
• Mediation or arbitration (if applicable)
• The courts of competent jurisdiction

PrimePath Health shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or epidemics
• War, terrorism, or civil unrest
• Government actions or regulatory changes
• Internet or telecommunications failures
• Acts of God or other unforeseen events

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on our website with a revised "Last Updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically.

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and PrimePath Health regarding the use of our services.

If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us at:

Email: info@primepathhealth.org
Organisation : PrimePath Health

By using PrimePath Health's services, you acknowledge that:

• You have read and understood these Terms and Conditions
• You agree to be bound by these Terms
• You understand that PrimePath Health is a navigation and coordination platform, not a healthcare provider
• All medical decisions are your responsibility and should be made in consultation with qualified healthcare professionals
• You accept the limitations of liability outlined in these Terms