PRIVACY POLICY

PrimePath Health is a health-tech consulting and navigation platform that connects clients to local and international hospitals, clinics, and diagnostic centres.

We do not provide medical advice, diagnosis, treatment, or clinical decision-making. We create a pathway to trusted healthcare providers and help guide clients through the connection process.

We may collect the following types of information:

2.1. Personal Information

• Full name
• Contact details (email, phone number, address)
• Date of birth
• Gender (if provided)
• Identification documents (if required for travel or hospital registration)

2.2. Health-Related Information

We do not collect detailed medical records. However, clients may voluntarily provide general health concerns to help us match them with appropriate hospitals.

Important: This information is used only for referral and coordination purposes.

2.3. Technical and Usage Data

• IP address
• Browser type
• Device information
• Pages viewed
• Cookies and analytics data

We use the information we collect to:

• Facilitate connections between clients and healthcare providers
• Provide customer support
• Process payments and invoicing
• Communicate updates regarding your requests
• Improve website functionality and user experience
• Ensure compliance with legal and regulatory requirements

PrimePath Health does NOT:

• Provide medical advice
• Diagnose medical conditions
• Offer treatment recommendations
• Guarantee medical outcomes
• Replace a doctor–patient relationship
• Store or manage detailed health records
• Interfere with or influence clinical decisions made by hospitals or clinicians

All clinical decisions and treatment outcomes rest solely with the healthcare provider.

We may share your information with:

5.1. Healthcare Providers

To complete your referral or booking request, we may share essential personal details with hospitals, clinics, or diagnostic centres.

5.2. Service Partners

Such as:

• Travel coordinators (if you purchase our premium package)
• Insurance companies
• Payment processors
• IT and cloud service providers

5.3. Legal Requirements

We may disclose your information if required by law or to protect the rights, property, or safety of PrimePath Health.

We never sell your personal information.

We use administrative, technical, and physical safeguards to protect your information.

Despite best efforts, no online system is 100% secure, and we cannot guarantee absolute protection.

By using our services, you acknowledge that your information may be transferred to healthcare providers or partners in other countries as required to facilitate your request.

You may have the right to:

• Access your personal information
• Request corrections
• Request deletion (where legally allowed)
• Withdraw consent
• Restrict processing
• Ask questions about how your data is used

Contact: info@primepathhealth.org

Our website may use cookies to improve user experience and analyse site traffic.

You may disable cookies through your browser settings, though this may affect website functionality.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those third-party sites.

PrimePath Health is not liable for:

• Any medical advice you receive from healthcare providers
• Treatment outcomes or complications
• Errors made by third-party service providers
• Delays caused by healthcare facilities
• Changes in hospital pricing or availability
• Decisions made by medical professionals
• Travel risks or insurance decisions in the premium package

PrimePath Health acts solely as a facilitator and connector, not a healthcare provider.

Our services are not intended for individuals under 18 years old.

We do not knowingly collect information from minors without parental consent.

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised "Last Updated" date.

For questions about this Privacy Policy or your personal data rights, please contact us at:

Email: info@primepathhealth.org
Organisation : PrimePath Health